Vancouver Car Rental FAQ
What is Access Rent A Car?
Can I return the car after business hours?
Which cards do you accept to rent a vehicle?
Do I need to make a deposit when reserving a vehicle?
Yes, we do need a deposit which is between $350-$500 depending on the vehicle.
Also, check our cancellation policy for more details.
Do I need a Canadian drivers license in order to rent a vehicle?
Can I rent a car with a Class 7 License?
legal. Please place your ‘N’ Driver sign on the back of the vehicle once get in one of our cars.
Can I rent a car with a temporary license?
Can I rent a car with an interim license?
an issue at all. As always, we would need the necessary paperwork and picture ID. Please contact us for more information.
Can I rent a car with a restricted license?
Can I rent a car and have someone else drive it for me?
Can I rent a car to do my Road Test?
What happens if someone besides the authorized driver drives the vehicle?
Do I have a km restriction?
What is your fuel or gas policy?
In this case, you have 3 options:
1. Bring back the vehicle with a full tank of gas and provide the receipt of the fuel purchased.
2. Pre-purchase the fuel in advance. A lot of our customers prefer this option as it eliminates the stress and hassle of trying
to find a gas station and fill the tank at the end of the rental period.
3. Bring the vehicle back and let us (Access Rent A Car) re-fuel for you based on the price as stated on the contract.
Do I have to buy additional auto insurance to rent a car?
relieves the renter of financial responsibility, subject to a deductible, should the vehicle is damaged or stolen while under a
At rental time our friendly staff will be more than happy to explain how the LDW works and the other coverage options available to you.
Kindly read our terms and conditions for more information.
What are my options if the car has a mechanical problem on my trip?
rental fee and covers you throughout your trip.
Where am I allowed to drive?
prior to your travel. An additional cost may apply to your rental contract when traveling into the US.
Please contact us for more information on fees and permitted areas.
Can I do a one way rental?
Pick up and Drop off at Richmond Airport
Pacific Gateway hotel provides a complimentary shuttle bus that runs every 20 minutes on the hour/24 hours that will take customers to the airport to and from our office (less than 5 min drive).
Can I pick up the vehicle at the airport? What about dropping it off over there?
What is your cancellation policy?
All charges will be made to the credit card provided at the time of booking.
Contact us for more details.
What is the minimum renters age? How old to rent a car?
I am a student. Do I have a special rate?
Contact us for more information. And don’t forget to bring your student ID when picking up the vehicle.
Can I extend the rental period?
hours prior to the expiration of the rental period. The extension is subject to vehicle availability and extra payment. An
additional credit or debit card authorization may be required. If you fail to request an extension in the given period, the vehicle
may be notified to the police as stolen.
What happens if I return the car late?
charge a full day’s rental.
Can I check rates online without making a booking?
Do you provide optionals as child seats or navigation system?
What is your smoke policy on the cars?
What happen if I cross a toll bridge or have a parking ticket?
Regarding parking tickets, you can also pay the bill directly or let us know and we include on your rental agreement.